Terms of Service

Please read these Terms of Service carefully before using the website located at mealcostavida.click or any services offered by Costa Vida. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this site.

1. Acceptance of Terms

By accessing the website at mealcostavida.click, placing an order, creating an account, subscribing to any newsletter, or otherwise engaging with any of the services provided by Costa Vida (hereinafter referred to as "the Company," "we," "us," or "our"), you enter into a legally binding agreement with us and agree to comply with and be bound by these Terms of Service (hereinafter "Terms"), our Privacy Policy, and any other legal notices or guidelines posted on this website.

These Terms apply to all visitors, users, customers, and others who access or use our services (collectively referred to as "Users," "you," or "your"). If you are using our services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms, and the term "you" shall refer to both you individually and that entity.

Costa Vida reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes. It is your responsibility to periodically review these Terms for any updates or modifications.

You must be at least 13 years of age to use this website. If you are under 18 years of age, you represent that you have the consent of a parent or legal guardian to use this website and agree to these Terms. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent, consistent with the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Costa Vida is a food-related business operating in the United States that provides customers with access to fresh, high-quality food products, meal options, and related culinary services. Through our website at mealcostavida.click, we offer a variety of services including but not limited to:

• Online browsing of our menu offerings and food items;
• Online ordering and payment processing for food items for pickup or delivery;
• Account creation and management for returning customers;
• Promotional offers, loyalty programs, and discount codes;
• Catering inquiries and requests for group or event orders;
• Customer support and feedback submission;
• Subscription to marketing communications, newsletters, and updates;
• Gift card purchases and redemptions;
• Nutritional and allergen information related to our food products.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Costa Vida also reserves the right to impose limits on certain features and services or restrict your access to parts or all of the services without notice or liability.

The availability of specific menu items, products, or services may vary depending on your location, time of day, and other operational factors. We do not guarantee the availability of any specific item or service at any given time.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of our services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order;
• Maintain the security and confidentiality of your account credentials;
• Promptly update your account information if any information changes;
• Use our services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations;
• Comply with all applicable laws regarding the transmission of data from the United States;
• Notify us immediately of any unauthorized access to your account or any other breach of security;
• Ensure that any content you submit or post on our website is accurate and does not violate the rights of any third party.

3.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities while using our website or services:

• Fraudulent Activity: Using our services for any fraudulent, misleading, or deceptive purpose, including submitting false orders or providing false payment information;
• Unauthorized Access: Attempting to gain unauthorized access to any portion of our website, other accounts, or computer systems or networks connected to our services through hacking, password mining, or any other means;
• System Interference: Transmitting any viruses, Trojan horses, worms, or other malicious code that could damage, disable, or interfere with our website or services;
• Data Scraping: Using any robot, spider, scraper, or other automated means to access our website or collect data without our express written permission;
• Intellectual Property Infringement: Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our services without our express written permission;
• Harassment: Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of our website, or which may harm us or other users;
• Impersonation: Impersonating any person or entity, including any employee or representative of Costa Vida;
• Spam: Sending unsolicited communications to other users or using our platform to distribute spam, chain letters, or other unauthorized commercial communications;
• Account Abuse: Creating multiple accounts for deceptive purposes or circumventing account suspensions or terminations;
• Legal Violations: Engaging in any activity that violates any applicable federal, state, or local law or regulation, including the Federal Trade Commission Act (FTC Act) and applicable consumer protection laws;
• Reselling Without Authorization: Purchasing food items or services through our platform for the purpose of unauthorized commercial resale without our prior written consent.

We reserve the right, at our sole discretion, to terminate your access to our website and services for any violation of these prohibited activities, without notice and without liability to you.

4. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, and software, is the property of Costa Vida or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws.

The trademarks, service marks, trade names, and logos displayed on this website are registered and unregistered trademarks of Costa Vida and its licensors. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for personal, non-commercial purposes only. This license does not include:

• Any resale or commercial use of our website or its contents;
• Any collection and use of any product listings, descriptions, or prices;
• Any derivative use of our website or its contents;
• Any downloading or copying of account information for the benefit of another merchant;
• Any use of data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use of our intellectual property terminates the permission or license granted by us. If you wish to use any content from our website for purposes not covered by this license, please contact us at [email protected].

If you submit any feedback, suggestions, ideas, reviews, or other content to us (collectively "User Content"), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, translate, distribute, and display such content in any media, without compensation to you.

5. Payment Terms

5.1 Pricing and Payment

All prices displayed on our website are in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify prices for any products or services at any time. Price changes will not affect orders that have already been confirmed.

We accept various payment methods as indicated on our website at the time of checkout. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including applicable taxes and fees.

5.2 Taxes

All applicable sales taxes, use taxes, and other governmental charges will be calculated and added to your order total based on the applicable tax rates and the delivery or pickup location. You are responsible for all taxes and fees associated with your purchases.

5.3 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has commenced. However, if there is an issue with your order — such as an incorrect item, quality concern, or a failure on our part — please contact us immediately at [email protected], and we will work to resolve the issue to your satisfaction in accordance with our Refund Policy.

We reserve the right to cancel any order at any time for reasons including, but not limited to, product unavailability, suspected fraud, or errors in pricing or product description. If we cancel an order, you will receive a full refund to your original payment method.

5.4 Gift Cards and Promotional Codes

Gift cards and promotional codes are subject to their specific terms and conditions. They have no cash value unless required by applicable law. Promotional codes are non-transferable and may not be combined with other offers unless expressly stated.

6. Disclaimers

6.1 As-Is and As-Available Basis

OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, COSTA VIDA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results that may be obtained from the use of our website or services will be accurate, reliable, or complete.

6.2 Food and Allergen Disclaimer

While we make every reasonable effort to provide accurate nutritional and allergen information, we cannot guarantee that our food products are free from all allergens. Our food preparation environment may involve cross-contact with common allergens including, but not limited to, gluten, dairy, nuts, eggs, soy, fish, and shellfish. Customers with food allergies or dietary restrictions should exercise caution and contact us directly before ordering. Costa Vida shall not be liable for any adverse reactions resulting from undisclosed allergens or dietary sensitivities.

6.3 Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Costa Vida. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COSTA VIDA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data;
• Loss of goodwill or business opportunities;
• Personal injury or property damage;
• Unauthorized access to or use of our servers and/or any personal information stored therein;
• Interruption or cessation of transmission to or from our website;
• Bugs, viruses, Trojan horses, or the like transmitted through our website by any third party;
• Errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available through our services.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OUR SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Costa Vida, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of our website or services in a manner not authorized by these Terms;
• Your violation of any applicable law, regulation, or third-party right, including any intellectual property or privacy rights;
• Any User Content you submit, post, or transmit through our website;
• Your negligence or willful misconduct;
• Your breach of any representations or warranties made by you in these Terms.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

9. Governing Law and Jurisdiction

These Terms of Service and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the state in which Costa Vida is registered and operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or related to these Terms or your use of our services shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

These Terms are subject to all applicable federal laws of the United States, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts or practices, and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, as well as any other applicable state consumer protection statutes.

Nothing in this section shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

10. Dispute Resolution

10.1 Informal Resolution

Before filing any formal legal claim, you agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services by first contacting us informally at [email protected]. We will make a good-faith effort to resolve any dispute within thirty (30) days of receiving your written notice.

10.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, including the determination of the scope or applicability of this arbitration agreement, shall be determined by binding arbitration before a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration shall be conducted in the United States, in the state where Costa Vida operates, and the language of the arbitration shall be English.

The arbitrator shall have the authority to award any remedy that would be available in a court of law. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and expenses associated with the arbitration, and the parties shall equally share the fees of the arbitrator, unless the arbitrator determines otherwise.

10.3 Class Action Waiver

YOU AND COSTA VIDA EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, you and Costa Vida each waive any right to a jury trial and any right to participate in a class action lawsuit or class-wide arbitration.

10.4 Exceptions

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the applicable jurisdictional limits, and either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

11. Term and Termination

These Terms of Service shall remain in full force and effect while you use our website and services. We reserve the right, at our sole discretion, to:

• Suspend or terminate your account and access to our services at any time, for any reason, with or without notice;
• Delete your account and all associated data in accordance with our Privacy Policy;
• Refuse service to any person or entity for any reason.

Grounds for termination may include, but are not limited to, violations of these Terms, suspected fraudulent activity, requests by law enforcement or government agencies, unexpected technical issues, extended periods of inactivity, or your own request to close your account.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion.

Upon termination of your account or access:

• Your right to use our services will immediately cease;
• Any outstanding orders placed before termination will be fulfilled at our discretion;
• Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, indemnification obligations, limitations of liability, disclaimers, and dispute resolution provisions.

12. Changes to Terms

Costa Vida reserves the right, at our sole discretion, to modify, update, or replace these Terms of Service at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to the address associated with your account or by posting a prominent notice on our website.

It is your responsibility to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page. Your continued use of our website or services following the posting of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our services and may close your account as described in Section 11.

For significant changes that materially affect your rights or obligations, we will provide at least thirty (30) days' advance notice where feasible. Your continued use of our services after the effective date of any such changes shall constitute your consent to the modified Terms.

13. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and disclose information about you when you use our services. By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.

For users who are California residents, our privacy practices are additionally governed by the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), which grants you specific rights regarding your personal information, including the right to know, the right to delete, the right to opt-out of sale or sharing of personal information, and the right to non-discrimination.

14. Electronic Communications

By using our website and services, you consent to receive electronic communications from us. These communications may include notices about your account, order confirmations, promotional offers, and other information related to our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

If you have subscribed to our marketing communications, you may opt out at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even after opting out of marketing communications, we may still send you transactional emails related to your account or orders.

15. Force Majeure

Costa Vida shall not be liable for any delay or failure to perform its obligations under these Terms resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, fire, flood, war, terrorism, civil unrest, labor disputes, government actions or regulations, internet service provider failures, third-party service disruptions, or any other event beyond our reasonable control (collectively, "Force Majeure Events").

In the event of a Force Majeure Event, we will use commercially reasonable efforts to resume performance as soon as practicable. If a Force Majeure Event continues for more than thirty (30) days, either party may terminate any affected services upon written notice to the other party.

16. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalid, illegal, or unenforceable provision.

The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction. The parties agree to replace any invalid or unenforceable provision with a valid provision that most closely approximates the intent and economic effect of the invalid or unenforceable provision.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Costa Vida with respect to your use of our website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver by Costa Vida of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any waiver of any provision of these Terms will only be effective if made in writing and signed by an authorized representative of Costa Vida.

18. Assignment

You may not assign or transfer these Terms, or any of your rights or obligations hereunder, without our prior written consent. Any attempted assignment without such consent shall be null and void. Costa Vida may freely assign these Terms and its rights and obligations hereunder without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

19. Headings

The section headings and titles used in these Terms are for convenience only and shall not affect the interpretation of these Terms. Unless the context requires otherwise, words in the singular include the plural and vice versa, and words importing one gender include all genders.

20. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries promptly and professionally.

These Terms of Service were last reviewed and updated on June 12, 2026. Costa Vida reserves all rights not expressly granted herein. Your continued use of our website and services constitutes acceptance of the most current version of these Terms.